UHN is cancelling in-person appointments that are not urgent.
- Do not come to the hospital unless your care provider has told you to. Only patients with appointments are allowed in the hospital.
- For emergencies: call 911 or go to your nearest hospital emergency department or urgent care clinic.
What is happening?
We have made the difficult decision to cancel most in-person appointments that are not urgent. Patient and staff safety is our top priority. We made this decision to lower the risk of spreading COVID-19 and to better meet the needs of patients who need urgent care.
How will my care change?
Our aim is to keep you safe while providing the care you need.
Your care provider may call you to arrange virtual visits. During a virtual visit you speak with your care provider using a phone or your computer. You do not come to the hospital.
Important: You can say no to having a virtual visit, but you may wait longer for an in-person appointment. At this time, we are only scheduling in-person appointments for urgent patient needs.
After your visit you may get an email or text message asking you to fill out a survey on virtual care at UHN. These messages are from UHN and not myUHN Patient Portal